LIMITED TIME OFFER $149 Heating Tune-Up »
MEMBERSHIP

Join White Glove Club

Financing

Flexible Financing Options

1100+ 5-star reviews

Google Reviews

(978) 216-6742

24/7 Availability For Emergencies

1100+ 5-star google reviews
(978) 216-6742

24/7 Availability For Emergencies

Have Questions? Message Us

New Contact Form

Licensed Plumbers in Lowell, MA

Plumber in Boston, MA | Plumbing Repair & Installation

Licensed Master Plumber Solutions for Historic Brownstones, Multi-Family Triple-Deckers & High-Density Urban Residences

When you need an experienced, licensed plumber in Boston MA, New Era Plumbing & HVAC provides rapid emergency repairs, non-invasive acoustic leak detection, and Boston ISD code-compliant installations. Our Massachusetts Master Plumbers (Lic #16290-PL-M) serve residential homeowners, landlords, and property managers across Greater Boston—including Back Bay, Beacon Hill, South End, Dorchester, South Boston, and Charlestown. Backed by 1,100+ 5-star Google reviews and 15+ years of trade experience, we deliver upfront flat-rate pricing with zero hidden fees.

Call (978) 216-6742 ⚡ 24/7 Live Emergency Dispatch
  • MA Master Plumber Lic #16290-PL-M
  • Upfront Flat-Rate Pricing With No Pressure
  • Over 1,100+ 5-Star Customer Reviews
Reach Out Today

Share your Boston address and plumbing issue for prompt scheduling and code-compliant service.
✓ Master Plumber License #16290-PL-M | 100% Upfront Quotes

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Consent*

Comprehensive Plumbing Solutions Tailored to Boston Properties

Navigating Boston’s historic housing stock requires specialized expertise in vintage piping materials, multi-story drainage stacks, and tight utility footprints. New Era delivers tailored plumbing services engineered for high-density city living:

  • Space-Saving Tankless Water Heaters: Boston utility closets offer minimal square footage. We replace bulky storage tanks with wall-hung, high-efficiency Navien tankless water heaters that deliver endless hot water. View our water heater replacement options.
  • Brownstone Repiping & Lead Line Modernization: We perform clean, minimally invasive PEX-A and copper distribution retrofits through our repipe and water line installation services to restore strong pressure and safe water.
  • Multi-Story Cast-Iron Drain Stack Repairs: Vintage vertical stacks crack over decades. We deploy HD sewer camera inspection and professional drain cleaning before executing lasting structural repairs.
  • Acoustic Leak Detection & Ceiling Isolation: Pinpoint hidden pinholes inside plaster walls or between tenant floors using acoustic listening sensors and infrared thermography, preventing catastrophic structural water damage.
  • Urban Basement Flood Protection: Heavy-duty cast-iron submersible pumps with dual battery backups through our sump pump repair and installation protect low-lying city basements during coastal storms.
Call For Service (978) 216-6742
Clean safe domestic water flowing from newly installed kitchen plumbing fixture in Lowell MA home
Client Testimonials

What Your Neighbors Say About Us

We had a persistent leak behind the tiled shower wall in our South End brownstone that two other plumbers failed to locate. New Era arrived, used thermal imaging to locate the pinhole immediately, and completed a clean copper solder repair with minimal wall disruption. Remarkable expertise!
Anthony V.
Leak Detection & Repair – Boston, MA (South End)
Managing a 3-family building in Dorchester comes with constant plumbing headaches. New Era replaced an original corroded cast-iron vertical drain stack and upgraded the basement water heater to a Navien tankless unit. Their communication, permitting, and speed were outstanding.
Elena R.
Cast-Iron Stack & Tankless – Boston, MA (Dorchester)
Fast response when our main drain backed up during a Friday evening dinner rush in Back Bay. The plumber arrived on time, used an electric snake with camera verification, and had everything flowing smoothly within an hour. Upfront pricing and zero mess.
Michael S.
Drain Cleaning – Boston, MA (Back Bay)
Our basement flooded after a sudden sump pump failure during a severe nor'easter in South Boston. New Era dispatched an emergency tech who installed a dual-pump cast-iron system with battery backup that saved our finished space. Exceptional work.
Sarah T.
Sump Pump Installation – Boston, MA (South Boston)
Read More Reviews
Leave us a Review
New Era licensed master plumbing technician greeting Lowell MA homeowner for plumbing repair

Transparent Pricing & Clear Communication on Every Call

Plumbing repairs shouldn’t come with confusion or high-pressure sales tactics. At New Era Plumbing & HVAC, we provide upfront flat-rate pricing before any wrench turns. Our licensed master plumbers pull all required permits through the Boston Inspectional Services Department (ISD at 1010 Mass Ave) and guarantee 100% compliance with Massachusetts 248 CMR code. We protect narrow hallways and fine flooring with heavy drop cloths and clean every worksite thoroughly.

Call For Service (978) 216-6742

Boston Plumbing Services Backed by Local Values

While Boston is our primary focus on this page, our operations base allows us to rapidly dispatch licensed master plumbers across confirmed service areas throughout Eastern Massachusetts. We protect properties against seasonal groundwater risks with sump pump repair and installation, eliminate mineral scale with custom water softener installation, and ensure dependable drinking water with whole-home water line installation.

Eastern MA Regional Plumbing Coverage & Core Services

In addition to Boston, our master plumbers deliver prompt, code-compliant plumbing solutions across neighboring communities:

Looking for heating or boiler services in Boston? View our Boston Heating Repair or Boiler Repair Services.

  • Lowell, MA (Primary Priority)
  • Dracut, MA (Headquarters)
  • Methuen, MA
  • Chelmsford, MA
  • Tewksbury, MA
  • Lawrence, MA
  • Tyngsborough, MA
FAQS

Frequently Asked Questions

Residences constructed prior to 1986, particularly historic brownstones and vintage multi-families, may retain lead service lines connecting to the Boston Water and Sewer Commission (BWSC) main. Lead lines appear dull gray and scratch easily with a coin to reveal a shiny silver metal. New Era inspects entry lines, tests water supply lines, and provides modern copper or PEX water line replacements complying with MWRA guidelines.
Traditional water heaters occupy significant floor footprint (10–15 sq. ft.) and are prone to catastrophic tank rupture as they age. High-efficiency tankless units mount cleanly on a wall, venting directly through small exterior terminations, saving valuable space while providing continuous hot water on demand and qualifying for Mass Save incentives.
Rather than knocking down decorative plaster walls or original crown molding, our master plumbers use electronic acoustic sensors and calibrated infrared thermal cameras. These non-invasive diagnostic tools pinpoint temperature differentials and acoustic frequencies created by escaping water, isolating the exact pipe fitting requiring repair.
We operate dedicated emergency response units for urgent situations, including burst pipes, sewer backflows, and major water leaks. Call us directly at (978) 216-6742 for live emergency dispatch.
Gurgling sounds usually indicate that the main vertical plumbing vent stack is blocked by debris, bird nests, or grease accumulation, or that the cast-iron lateral line has interior scale buildup. When air cannot escape through the roof vent, drains pull water from fixture P-traps, releasing sewer odors. We use HD video cameras to diagnose and hydro jetting to restore full drain flow.
Yes. The City of Boston requires that all water heater installations, repiping, gas modifications, and sewer line alterations be permitted through the Boston Inspectional Services Department (ISD) by a licensed Massachusetts Master Plumber. New Era handles all permitting and inspection scheduling on your behalf.
Why choose us

Why Choose New Era Plumbing & HVAC?

Founded by Massachusetts Master Plumber Soryia Dan Pen (License #16290-PL-M), New Era Plumbing & HVAC brings over 15 years of hands-on mechanical and plumbing mastery to Boston. With 1,100+ 5-star reviews, certified Mass Save partner status, and transparent flat-rate pricing, we deliver the precision, care, and code compliance your Boston home requires.

New Era Plumbing and HVAC certified local service mascot
New Era Plumbing & HVAC

Recent Articles

water softener installation

Whole House Water Filtration

November 9, 2026 No Comments

Noticed cloudy water, persistent chlorine odors, reddish rust stains, or crusty limescale on your fixtures? You do not have to settle for poor water quality

Read More »
Modern plumbing and HVAC system with New Era logo in a cozy interior.

No Hot Water in Winter? Safe Troubleshooting for MA Homeowners

October 7, 2026 No Comments

Waking up to no hot water in a Massachusetts winter is stressful, but it doesn’t always mean your water heater needs replacement. Learn safe homeowner troubleshooting steps for electric, gas, and tankless systems, and know when to call a licensed master plumber. New Era Plumbing & HVAC provides 24/7 emergency water heater repair across Middlesex County.

Read More »