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(978) 216-6742

24/7 Availability For Emergencies

(978) 216-6742

24/7 Availability For Emergencies

New Era Plumbing & HVAC

Emergency Plumber

Serving Dracut, MA residents for 15+ years!

Emergency Plumber Services

24/7 emergency plumbing when you need it most

A plumbing emergency is stressful, and every minute counts. New Era Plumbing & HVAC answers around the clock and dispatches an experienced, licensed plumber right away to stop the damage and get your water working again.

We have served the Dracut community for over 15 years and carry a 5-star reputation built on thousands of local jobs. Give us a call and we will get a technician out to you quickly.

A New Era team member talks to a client in a kitchen
A New Era plumber inspects below a kitchen sink
Waiting for a Plumber to Arrive?

What You Can Do Right Now if You're Having an Emergency

1. Shut off the water

For a burst or leaking pipe, turn off your main shut-off valve, usually in the basement where the water line enters the house. For one fixture, use the local valve under the sink or behind the toilet.

2. Turn off the water heater

if you have no water or the heater is leaking. Electric: switch off its breaker. Gas: turn the valve to “off.”

3. Stay clear of water near electrical outlets

If water is near outlets or your panel, cut power at the breaker only if you can reach it safely.

4. Call New Era

We will stay on the line and walk you through it until we arrive.

Plumbing emergencies we handle

Whatever woke you up, we have handled it before:

  • Burst and frozen pipes
  • Broken or leaking water heaters
  • Sewer line backups and clogs
  • Overflowing toilets and drain clogs
  • Burst washing machine hoses
  • Pipe and shutoff-valve leaks
Cracked pipe found by New Era after responding to an emergency plumbing call
When to call New Era

Is this a plumbing emergency?

Call New Era immediately if you notice any of these:

Flooding risk: burst water lines, failing sump pump, water heater leak, or a broken shutoff valve

Sewer backup: sewage coming up through drains, showers, or toilets (a health hazard, stop using water)

No water at all: a burst pipe or line clog has cut off your supply

No hot water in winter: a failed water heater during a cold snap

Frozen pipes: pipes that freeze and risk bursting as they thaw

Not sure if it can wait until morning? Give us a call and we will help you decide.

WHy Choose Us

homeowners around Dracut call New Era

  • Licensed, insured local plumbers who answer 24/7
  • 15+ years serving Greater Lowell and the Merrimack Valley
  • More than a thousand 5-star reviews from neighbors
  • Upfront pricing, no surprise charges
  • We know New England homes, from older builds with aging infrastructure to newer high-efficiency systems
  • When we do the work, we stand behind it.
Proudly Serving Dracut, MA & Beyond

Areas we cover

We provide 24/7 emergency plumbing across the Merrimack Valley and southern New Hampshire, including:

Contact Us

Talk to a plumber now

Don’t wait for the damage to spread. Call New Era Plumbing & HVAC at (978) 216-6742 and we will get a licensed emergency plumber headed your way.

FAQ's

Emergency plumbing FAQs

A plumbing emergency is any problem that threatens your home, health, or safety if it is not handled right away. That includes burst or leaking pipes, sewage backing up into drains or toilets, a gas leak or smell of gas, no running water, no heat or hot water in cold weather, and any leak you cannot stop. If you are not sure, call us and we will help you decide.

Emergency plumbing usually costs more than a scheduled visit because it happens after hours, on weekends, or on holidays. The final price depends on the problem, the parts needed, and the time of day. New Era gives you an upfront price before any work begins, so there are no surprises. Call (978) 216-6742 for a quote on your specific situation.

Yes. We answer the phone day and night, including weekends and holidays, and dispatch a licensed plumber as soon as possible.

We dispatch as soon as we have your details and head your way right away. Give us a call and we will share an honest arrival time for your location.

Shut off the water at the main valve or the fixture, turn off the water heater if it is leaking, stay clear of any water near electrical, and stop using drains during a sewer backup. Then call us and we will walk you through it until we arrive.