New Era Plumbing & HVAC

Emergency Experts Plumbing Services in Middlesex County and surrounding areas

The #1 Emergency Plumbing Company in Dracut, MA

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24/7 emergency plumbing when you need it most

A plumbing emergency can happen at any time, and every minute counts. Whether you’re dealing with a burst pipe, overflowing fixture, major leak, or no hot water, New Era Plumbing & HVAC provides fast, dependable 24/7 emergency plumbing services throughout Dracut, MA. Our licensed technicians respond quickly to minimize damage, restore your plumbing system, and get your home back to normal as soon as possible. For non-emergency plumbing needs, we also provide comprehensive plumbing services for homeowners throughout the area.
For over 15 years, homeowners have trusted our experienced team for prompt, professional emergency repairs. Whether you need immediate water heater repair after losing hot water or fast frozen and leaking pipe repair to prevent costly water damage, we’re ready to help—day or night. Call New Era Plumbing & HVAC anytime, and we’ll dispatch a qualified technician to your home as quickly as possible.

Call for Service (978) 216-6742

 
 
 
 
  
 
Excellent4.91106 reviews
 
4.9
 
Excellent1106 reviews
 
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 Carl Lawson 
 
0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Robert did a great job in fixing various problems we were having with our furnace - just in time for winter. I can't recommend him enough for his great work and customer service!
  
 
 
 
 
 
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 Jim L. 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Real professional work. A man named Connor came by and did everything he needed to do and more. I was really satisfied with how professional and down to earth he was explaining everything to me and getting everything done in a timely manner
  
 
 
 
 
 
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 Heather Waterworth 
 
3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Taryn was Amazing answering the phone on a Sunday Night and Steve L. Showed up ASAP!!! Steve was efficient and got the emergency job done in no time!!! Always Great Service and Highly Recommend!!!
  
 
 
 
 
 
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 Robert Gibson 
 
5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Conner Joseph came out and provided great service and was real knowledgeable. He was able to diagnose problem quickly, give me a quote, and schedule a time to complete work. Thank you Conner.
  
 
 
 
 
 
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 Valerie Dalphond 
 
5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
From our first contact person, John (CSR), to Neil (project manager) to our installers, Mike and Azi, and Dan with the assist, to Taryn helping with our financing, we couldn't ask for nicer people or more professional sercice. Excellent Service. Thank you, team! We look forward to being nice and toasty with our new furnace and duct work this winter and in future winters to come!
  
 
 
 
 
 
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 Paul Nartiff, Jr 
 
9 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
New Era Plumbing and HVAC helped me out tremendously when our old HVAC system suddenly stopped working in the middle of a cold winter last year. They were able to schedule us for a brand new HVAC system install the next day and provide us with a peace of mind plan going forward. The new HVAC system works great. Robert and Shay from New Era have been fantastic to work with and are always responsive and able to help us with any of our HVAC or Plumbing needs.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Richkinon Le 
 
14 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I recently had my water heater replaced by New Era Plumbing & HVAC. Steven Langner performed the service, and his professionalism and friendly demeanor were exceptional throughout the process. I am very satisfied with the quality of the work and would gladly recommend their services.
  
 
 
 
 
 
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 Nancy Banegas 
 
23 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excelente servicio muy profesionales me encanta el servicio
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jeannette Salvo 
 
23 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Steve L and Mike did a wonderful job installing my boiler.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Garv Salwan 
 
24 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great Service - Robert is a great tech. Always helpful and easy to work with.
  
 
 
 
 
 
 
 
 
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What to Do During a Plumbing Emergency

1. Shut Off the Water Supply

If you’re dealing with a burst or leaking pipe, immediately turn off your home’s main water shut-off valve to minimize water damage. For leaks isolated to a sink, toilet, or appliance, use the local shut-off valve instead. If the leak appears to be coming from beneath your home’s foundation, you may need professional slab leak repair as soon as possible.

2. Turn Off Your Water Heater

If you’ve lost your water supply or your water heater is leaking, turn the system off immediately. For electric water heaters, switch off the dedicated breaker. For gas units, turn the gas control valve to the “Off” position until a licensed plumber can inspect the system.

3. Stay Away from Standing Water Near Electrical Components

Water and electricity are a dangerous combination. If water has reached electrical outlets, appliances, or your breaker panel, only shut off the power if you can do so safely. Never step into standing water if electrical hazards may be present.

4. Call New Era Plumbing & HVAC Right Away

Our emergency plumbing team is available to respond quickly when you need us most. Whether you’re facing a burst pipe, overflowing fixture, or a failed sump pump, we’ll guide you over the phone and dispatch an experienced technician to your home as quickly as possible.

Call for Service (978) 216-6742

Emergency Plumbing Problems We Handle

No matter what plumbing emergency you’re facing, New Era Plumbing & HVAC has the experience and equipment to respond quickly. Our licensed plumbers are available to diagnose the problem, minimize damage, and restore your plumbing system as efficiently as possible. We regularly handle emergencies such as:

• Burst and frozen pipes that require immediate repair to prevent extensive water damage.
• Broken, leaking, or failed water heaters. Whether you need water heater replacement or are considering upgrading to a tankless water heater, our team can help.
• Sewer line backups, clogged drains, and wastewater emergencies.
• Overflowing toilets, blocked drains, and urgent bathroom plumbing issues.
• Burst washing machine hoses and other appliance-related plumbing leaks.
• Leaking pipes, damaged shut-off valves, and other plumbing failures requiring immediate attention.

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When to call New Era

Is this a plumbing emergency?

Call New Era Plumbing & HVAC immediately if you notice any of the following emergency plumbing problems:

Flooding Risk: Burst water lines, a failing sump pump, a leaking water heater, or a broken shut-off valve can quickly cause severe water damage if not repaired immediately.

Sewer Backup: Sewage backing up through sinks, showers, or toilets is a serious health hazard. Stop using water and call for emergency plumbing service right away.

No Running Water: A burst pipe, frozen pipe, or major plumbing blockage can leave your home without water and requires immediate professional attention.

No Hot Water: If your water heater suddenly stops working, especially during the winter, don’t wait. Our emergency plumbers can quickly diagnose the problem and recommend the best solution.

Frozen Pipes: Frozen pipes can crack or burst as they thaw, leading to extensive water damage. Prompt repairs can help prevent costly restoration work.

Poor Water Quality: If your water appears cloudy, discolored, or has an unusual taste or odor, ask about our whole-home water filtration and water softener installation solutions to improve your home’s water quality.

Not sure if your plumbing problem can wait until morning? Give New Era Plumbing & HVAC a call anytime. We’ll help you determine the next steps and dispatch an emergency plumber if immediate service is needed.
WHy Choose Us

homeowners around Dracut call New Era

• Licensed, insured local plumbers who answer 24/7
• 15+ years serving Greater Lowell and the Merrimack Valley
• More than a thousand 5-star reviews from neighbors
• Upfront pricing, no surprise charges
• We know New England homes, from older builds with aging infrastructure to newer high-efficiency systems
• When we do the work, we stand behind it.

Call for Service (978) 216-6742




Proudly Serving Dracut, MA & Beyond

Areas we cover

We provide 24/7 emergency plumbing across the Merrimack Valley and southern New Hampshire, including:

• 
  Lowell, MA
  
• 
  Dracut, MA
  
• 
  Methuen, MA
  
• 
  Haverhill, MA
  
• 
  Bedford, MA
  
• 
  Burlington, MA
  
• 
  Carlisle, MA
  
• 
  Concord, MA
  
• 
  Salem, MA
  
• 
  Hudson, MA
  

Contact Us

Talk to a plumber now

Plumbing emergencies won’t resolve themselves—and waiting can often lead to more extensive damage and costly repairs. Contact New Era Plumbing & HVAC today at (978) 216-6742 for fast, reliable emergency plumbing service. Our licensed plumbers are available to respond quickly, diagnose the problem, and restore your plumbing system as soon as possible.

Call for Service (978) 216-6742

FAQ’s

Emergency plumbing FAQs

What counts as a plumbing emergency?

A plumbing emergency is any problem that threatens your home, health, or safety if it is not handled right away. That includes burst or leaking pipes, sewage backing up into drains or toilets, a gas leak or smell of gas, no running water, no heat or hot water in cold weather, and any leak you cannot stop. If you are not sure, call us and we will help you decide.

How much does an emergency plumber cost?

Emergency plumbing usually costs more than a scheduled visit because it happens after hours, on weekends, or on holidays. The final price depends on the problem, the parts needed, and the time of day. New Era gives you an upfront price before any work begins, so there are no surprises. Call (978) 216-6742 for a quote on your specific situation.

Are you really available 24/7?

Yes. We answer the phone day and night, including weekends and holidays, and dispatch a licensed plumber as soon as possible.

How fast can you get to my home?

We dispatch as soon as we have your details and head your way right away. Give us a call and we will share an honest arrival time for your location.

What should I do while I wait for the plumber?

Shut off the water at the main valve or the fixture, turn off the water heater if it is leaking, stay clear of any water near electrical, and stop using drains during a sewer backup. Then call us and we will walk you through it until we arrive.