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New Era Plumbing & HVAC

Unmatched Heating Services from Industry Leaders in MA and NH

Reliable Furnace, Boiler & Heat Pump Services Across Eastern Massachusetts & Southern New Hampshire Serving 15+ Years.

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Upgrade Your Home's Heating

Keeping Massachusetts Homes Warm for 15+ Years

Massachusetts winters don’t wait and neither do we. Whether your furnace stopped working at 2 AM or you’re planning a new installation before the cold hits, our HVAC technicians deliver fast, reliable heating service across the Merrimack Valley.

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ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91101 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1101 reviews
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Richkinon Le profile picture
Richkinon Le
1 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I recently had my water heater replaced by New Era Plumbing & HVAC. Steven Langner performed the service, and his professionalism and friendly demeanor were exceptional throughout the process. I am very satisfied with the quality of the work and would gladly recommend their services.
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Nancy Banegas profile picture
Nancy Banegas
10 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excelente servicio muy profesionales me encanta el servicio
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Jeannette Salvo profile picture
Jeannette Salvo
10 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Steve L and Mike did a wonderful job installing my boiler.
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Garv Salwan profile picture
Garv Salwan
11 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great Service - Robert is a great tech. Always helpful and easy to work with.
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sean welch profile picture
sean welch
14 days ago
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+1
One of the best experiences I've ever had with a service company! I recently contacted New Era Plumbing & Hvac after discovering that my kitchen sink drain was leaking water into my basement in dracut same town as new era. Anyone who's dealt with leaking pipes knows that sinking feeling you get when you realize water is getting into your home. It's stressful, especially when you don't know how serious the problem might be. After looking into it further, I discovered that the original cast iron drain pipes in my basement were also leaking. My house was built in 1945, so these were some seriously old pipes! New Era had a plumbing technician at my house within an hour of calling. He thoroughly assessed the situation and even pointed out a few other plumbing issues, including my aging water heater, which was something I'd already been thinking about replacing. What really impressed me was how they handled the estimate. The technician put everything together right on his iPad and walked me through several options. I could replace just the leaking section, replace all the old cast iron sewer and drain lines, add a new water heater, or tackle everything at once. There was absolutely no pressure. Just honest recommendations, transparent pricing, and different options to fit my budget. The technician was incredibly friendly, down-to-earth, and genuinely seemed to care about helping me make the right decision. After reviewing the options, I decided to have everything done. The pricing was extremely fair considering the amount of work involved, and the value was simply too good to pass up. The project included: - Replacing the old cast iron sewer and drain pipes - Installing a brand-new water heater - Cutting and capping an old unused pipe - Repairing a separate leaking water line - Removing and disposing of all the old plumbing materials and debris Just 48 hours later, Steven L. and Mike showed up ready to get to work. Both guys arrived in uniform, smiling, friendly, and professional. Considering the mountain of plumbing work they had ahead of them, I couldn't believe how relaxed and confident they were. They made what seemed like a massive, stressful project feel like just another day at the office. That kind of confidence and professionalism puts a homeowner at ease. From the initial phone call and quick response time to the estimate, communication, pricing, and actual plumbing installation, the entire experience was outstanding. I've dealt with plenty of contractors and service companies over the years, and I can confidently say New Era Plumbing & Heating provided one of the best customer service experiences I've ever had. You can tell this is a well-run company. Everyone I interacted with seemed genuinely happy to be there, took pride in their work, and treated me like a valued customer. Kudos to the owner for building such a great team and running such a professional operation. If you're looking for a reliable, honest, and professional plumbing company for drain pipe repairs, sewer line replacement, water heater installation, or general plumbing work, I wouldn't hesitate to recommend New Era Plumbing & Heating. Thank you to the entire team, especially Steven L. and Mike, for turning a stressful plumbing situation into such a positive experience. You guys absolutely earned this 5-star review!
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Jeanne Ducheneau profile picture
Jeanne Ducheneau
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had my hot water tank changed to tankless water heater. I had the following team come out and installed the tank they all were very professional and answered all my questions. The people that came out were Steve L Mike And Danny. I would highly recommend this company
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david chardo profile picture
david chardo
21 days ago
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Connor was very professional, courteous, and efficient.
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tk benison profile picture
tk benison
22 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Steve L was amazing and very helpful with all my questions with my boiler and steam system I will definitely be calling new era in the future for any other problems shay on the phone was great getting me on the schedule
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MaryJo Frechette profile picture
MaryJo Frechette
22 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Rrplaced my toilet the day I called. Both Steve L and Mike were very personable. I am very happy with this company.
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Mary Lou Bergeron profile picture
Mary Lou Bergeron
23 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Scheduled appointment for HVAC maintenance . Technician arrived on time and was very professional completing the work and keeping me informed about the process. Provided detailed information on system needs . Great service by Robert.
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Explore Our Heating Services in Merrimack Valley

Massachusetts and Southern New Hampshire winters don’t wait, and neither do we. Whether your furnace quit overnight in Dracut or you’re planning a new energy-efficient upgrade before the cold hits Haverhill, New Era Plumbing & HVAC delivers prompt, dependable heating solutions across the Merrimack Valley and Southern New Hampshire. We service all makes and models, back every job with upfront pricing, and provide a 30-day satisfaction guarantee.

Boiler Installation

Upgrade aging equipment with a modern, high-efficiency boiler engineered to handle severe New England winters, tailored to meet the heating demands of homes throughout Lawrence and Haverhill.
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Boiler Repair & Maintenance

Prevent mid-winter breakdowns with emergency diagnostics, sediment flushing, and pressure checks designed to optimize energy efficiency across Eastern MA & Southern NH.
Boiler Repair Services

Furnace Repair & Maintenance

If your furnace blows cold air or short-cycles during freezing nights in Salem, NH, our team provides fast diagnostic evaluations and durable repairs to get your forced-air heat back online.
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Furnace Installation

Replace outdated, inefficient units with high-AFUE gas or electric systems, providing customized load calculations and clean duct integration for residences in Dracut and surrounding communities.
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Heat Pump Installation

Transition to versatile, year-round climate control with cutting-edge cold-climate heat pump installations, unlocking energy savings and Mass Save rebates for property owners throughout Lowell and Methuen.
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Heat Pump Repair & Maintenance

From resolving refrigerant line issues to fixing reversing valves, our specialists quickly restore complete heating and cooling performance to homes across Salem and Pelham.
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Top-Rated Local Service

Why Choose New Era

24/7 Emergency Availability

Emergencies don't wait for business hours. We offer round-the-clock emergency plumber services so you never have to endure a cold shower.

Licensed Professionals

Our technicians are fully licensed, insured, and continuous training ensures safe, code-compliant electrical and plumbing work on every job.

Proven & Tested Locally

We are proud to be top-rated locally across our entire service area, supported by trusted Google reviews and hundreds of satisfied neighborhood homeowners.

15 Years Strong

With over 15 years of hands-on experience, New Era delivers master-level craftsmanship and long-lasting heating solutions.

Flexible Pricing Plans

We offer clear, upfront quotes with zero hidden surprises, alongside flexible financing options designed to fit your home's budget.

Essential Pre-Winter Boiler Maintenance for New England Homeowners

As winter approaches in New England, ensuring your boiler operates efficiently is critical for both safety and comfort. Our comprehensive maintenance checklist draws on years of experience in HVAC services, providing you with detailed steps that cover everything from checking the fuel supply to inspecting exhaust flues. By performing these essential tasks, you not only extend the lifespan of your boiler but also enhance its performance and reliability during the harsh winter months.

FAQS

Frequently Asked Questions

When selecting a heating service provider, consider factors such as their experience in the industry, customer reviews, warranty options, and whether they offer emergency services. It’s also helpful to check if they provide thorough estimates and have certified technicians.

Strange noises from your heating system can indicate various issues, such as loose parts or airflow problems. If you hear banging, clanking, or hissing, it’s advisable to call a professional to diagnose and resolve the issue before it leads to more significant problems.

It’s generally recommended to have your heating system serviced at least once a year, preferably before the winter season. Regular maintenance helps ensure efficiency, prolongs the lifespan of the system, and can prevent costly repairs.

Signs that your heating system may need replacement include inconsistent heating, frequent repairs, increasing energy bills, and age (most systems last 15-20 years). If you’re experiencing multiple issues or costly repairs, replacement might be the more economical option.

The cost of heating repairs can vary widely based on the type of system, the nature of the issue, and the service provider. On average, you might pay between $100 to $500 for common repairs, but more complex issues can run higher. Always ask for an estimate before proceeding.

Investing in a new energy-efficient heating system can be worthwhile as it typically leads to lower energy bills and improved comfort. You may also qualify for rebates or tax credits, and modern systems often have a higher efficiency rating, further enhancing savings over time.

Dependable Heating Solutions from Experienced Experts in Dracut, MA

With over 15 years of industry experience, our team specializes in dependable heating services for homeowners across Dracut, MA and Middlesex County. Our certified technicians maintain compliance with state safety codes while utilizing modern diagnostic tools to optimize heating efficiency, ensure carbon monoxide safety, and extend system lifespans. We take pride in delivering transparent consultations and precision maintenance that keep local families warm all winter.

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BRANDS & SYSTEMS WE SERVICE

Don’t see your heating unit listed? We service, repair, and install every major brand on the market with guaranteed craftsmanship and upfront diagnostic pricing.

From modern high-efficiency heat pumps to classic cast-iron steam boilers, our licensed technicians carry the diagnostic tools and replacement parts to provide dependable boiler repair, comprehensive maintenance, and system installations across Eastern Massachusetts and Southern New Hampshire.

Disclaimer: All brand names, trademarks, and registered logos displayed are the property of their respective owners. Their display does not imply endorsement or direct affiliation unless explicitly stated.

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Get Reliable HEATING solutions From New Era Plumbing & HVAC.


New Era Plumbing & HVAC is here to help with all your home comfort needs, and you can trust us to do a great job! Our team of experts is skilled and committed to doing excellent work across Dracut and the Merrimack Valley. We’ll make sure your HVAC system works well and lasts a long time, giving you peace of mind. Choose New Era for reliable heating solutions you can count on—schedule your appointment online today!