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New Era Plumbing & HVAC

Trusted Heating Repair Specialists in Dracut, MA and Surrounding Areas

24/7 Heating Restoration & Diagnostics for Middlesex County Homeowners

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Comprehensive Heating Solutions

High-Efficiency Heating System Upgrades Across Middlesex County

Explain full-service system assessments, heat-loss calculations for historic multi-family homes in Lawrence and Haverhill, and single-family homes in Dracut, Methuen, and Salem, including comprehensive Heating and HVAC evaluations, custom Furnace Installation and Boiler Installation sizing, or upgrading to energy-efficient Heat Pump Installation across Essex and Middlesex Counties. Homeowners can also take advantage of flexible Financing options or Book Online to schedule an on-site consultation.

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91098 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1098 reviews
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Nancy Banegas profile picture
Nancy Banegas
2 days ago
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Excelente servicio muy profesionales me encanta el servicio
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Jeannette Salvo profile picture
Jeannette Salvo
2 days ago
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Steve L and Mike did a wonderful job installing my boiler.
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Garv Salwan profile picture
Garv Salwan
3 days ago
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Great Service - Robert is a great tech. Always helpful and easy to work with.
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sean welch profile picture
sean welch
6 days ago
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+1
One of the best experiences I've ever had with a service company! I recently contacted New Era Plumbing & Hvac after discovering that my kitchen sink drain was leaking water into my basement in dracut same town as new era. Anyone who's dealt with leaking pipes knows that sinking feeling you get when you realize water is getting into your home. It's stressful, especially when you don't know how serious the problem might be. After looking into it further, I discovered that the original cast iron drain pipes in my basement were also leaking. My house was built in 1945, so these were some seriously old pipes! New Era had a plumbing technician at my house within an hour of calling. He thoroughly assessed the situation and even pointed out a few other plumbing issues, including my aging water heater, which was something I'd already been thinking about replacing. What really impressed me was how they handled the estimate. The technician put everything together right on his iPad and walked me through several options. I could replace just the leaking section, replace all the old cast iron sewer and drain lines, add a new water heater, or tackle everything at once. There was absolutely no pressure. Just honest recommendations, transparent pricing, and different options to fit my budget. The technician was incredibly friendly, down-to-earth, and genuinely seemed to care about helping me make the right decision. After reviewing the options, I decided to have everything done. The pricing was extremely fair considering the amount of work involved, and the value was simply too good to pass up. The project included: - Replacing the old cast iron sewer and drain pipes - Installing a brand-new water heater - Cutting and capping an old unused pipe - Repairing a separate leaking water line - Removing and disposing of all the old plumbing materials and debris Just 48 hours later, Steven L. and Mike showed up ready to get to work. Both guys arrived in uniform, smiling, friendly, and professional. Considering the mountain of plumbing work they had ahead of them, I couldn't believe how relaxed and confident they were. They made what seemed like a massive, stressful project feel like just another day at the office. That kind of confidence and professionalism puts a homeowner at ease. From the initial phone call and quick response time to the estimate, communication, pricing, and actual plumbing installation, the entire experience was outstanding. I've dealt with plenty of contractors and service companies over the years, and I can confidently say New Era Plumbing & Heating provided one of the best customer service experiences I've ever had. You can tell this is a well-run company. Everyone I interacted with seemed genuinely happy to be there, took pride in their work, and treated me like a valued customer. Kudos to the owner for building such a great team and running such a professional operation. If you're looking for a reliable, honest, and professional plumbing company for drain pipe repairs, sewer line replacement, water heater installation, or general plumbing work, I wouldn't hesitate to recommend New Era Plumbing & Heating. Thank you to the entire team, especially Steven L. and Mike, for turning a stressful plumbing situation into such a positive experience. You guys absolutely earned this 5-star review!
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Jeanne Ducheneau profile picture
Jeanne Ducheneau
8 days ago
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I had my hot water tank changed to tankless water heater. I had the following team come out and installed the tank they all were very professional and answered all my questions. The people that came out were Steve L Mike And Danny. I would highly recommend this company
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david chardo profile picture
david chardo
13 days ago
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Connor was very professional, courteous, and efficient.
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tk benison profile picture
tk benison
14 days ago
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Steve L was amazing and very helpful with all my questions with my boiler and steam system I will definitely be calling new era in the future for any other problems shay on the phone was great getting me on the schedule
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MaryJo Frechette profile picture
MaryJo Frechette
14 days ago
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Rrplaced my toilet the day I called. Both Steve L and Mike were very personable. I am very happy with this company.
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Mary Lou Bergeron profile picture
Mary Lou Bergeron
15 days ago
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Scheduled appointment for HVAC maintenance . Technician arrived on time and was very professional completing the work and keeping me informed about the process. Provided detailed information on system needs . Great service by Robert.
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Irena Coulombe profile picture
Irena Coulombe
15 days ago
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Joe, Azi, and Danny they are awesome! Converting my home from oil to propane. I would recommend!
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Heating Systems We Install, REPAIR & MAINTAIN

From classic New England steam radiators and high-efficiency gas boilers to cutting-edge cold-climate heat pumps, New Era Plumbing & HVAC delivers end-to-end heating solutions. Whether you need emergency mid-winter repairs, an annual multi-point safety tune-up, or a full energy-efficient system upgrade, our licensed master technicians keep your home warm, safe, and comfortable all season long.

Boiler System

Fast, Reliable Boiler Repair in MA & NH
Steam Boilers, Hydronic Baseboards, Radiator Bleeding & Repair, Circulator Pumps, Low-Water Cutoffs, Combi-Boiler Systems and more.
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Furnace System

High-Efficiency Boiler Installation & Replacement
Gas Furnaces, Oil Furnaces, Blower Motors, Heat Exchangers, Electronic Ignition, Thermostats & Zoning
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Heat Pump System

Cold-Climate Heat Pump Installation & Rebates
Ductless Mini-Splits, Central Heat Pumps, Multi-Zone Systems, Defrost Diagnostics, Inverter Compressors, Cold-Climate Conversions
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What we Service

Precision Installations: Custom-sized boilers, furnaces, and heat pumps with flexible 0% financing and Mass Save® rebates.

WHAT WE FIX & COMMON PROBLEMS SOLVED

Don’t let a malfunctioning heater leave your family in the cold. We troubleshoot and repair the most stubborn boiler, furnace, and heat pump failures with fast response times, honest upfront diagnostics, and lasting solutions.

1. No Heat or Lukewarm Air/Water

Rapid burner, pilot, and element troubleshooting.

2. Strange Noises (Banging, Whistling, Gurgling)

Eliminating air in hydronic lines, faulty draft inducers, or motor bearing failures.

3. Water or Refrigerant Leaks

Fast repair of corroded piping, pressure relief valves, or line sets.

4. High Utility Bills

Cleaning fouled heat exchangers and optimizing combustion efficiency.

Precision Installations: Custom-sized boilers, furnaces, and heat pumps with flexible 0% financing and Mass Save® rebates.

24/7 Emergency Repairs: Fast, accurate diagnostics to restore your heat on the first visit.

Preventative Maintenance: Comprehensive multi-point inspections that lower utility bills and prevent mid-winter breakdowns.

BRANDS & SYSTEMS WE SERVICE

Don’t see your heating unit listed? We service, repair, and install every major brand on the market with guaranteed craftsmanship and upfront diagnostic pricing.

From modern high-efficiency heat pumps to classic cast-iron steam boilers, our licensed technicians carry the diagnostic tools and replacement parts to repair, service, and maintain all major heating makes and models throughout Massachusetts and Southern New Hampshir

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Disclaimer: All brand names, trademarks, and registered logos displayed are the property of their respective owners. Their display does not imply endorsement or direct affiliation unless explicitly stated.

Top-Rated Local Service

Why Choose New Era

24/7 Emergency Availability

Emergencies don't wait for business hours. We offer round-the-clock emergency plumber services so you never have to endure a cold shower.

Licensed Professionals

Our technicians are fully licensed, insured, and continuous training ensures safe, code-compliant electrical and plumbing work on every job.

Proven & Tested Locally

We are proud to be top-rated locally across our entire service area, supported by trusted Google reviews and hundreds of satisfied neighborhood homeowners.

15 Years Strong

With over 15 years of hands-on experience, New Era delivers master-level craftsmanship and long-lasting heating solutions.

Flexible Pricing Plans

We offer clear, upfront quotes with zero hidden surprises, alongside flexible financing options designed to fit your home's budget.

Emergency Diagnostics & Repair

What We Fix & Common Heating Problems Solved

Heating issues rarely happen at a convenient time. Whether your home is freezing from a complete system shutdown or your radiators won't stop banging, our certified technicians arrive with fully stocked service trucks to diagnose and solve your heating problem on the first visit.

❄️

1. Complete No-Heat Emergencies

The Symptom:

Your furnace or boiler won't turn on, pilot light keeps going out, or the system trips the electrical breaker.

What We Fix:

Faulty electronic ignitors, blown draft inducer motors, failed thermocouples, broken thermostats, and tripped high-limit safety switches.

🔊

2. Banging, Gurgling, or Screeching Noises

The Symptom:

Steam radiators banging loudly (water hammer), baseboards gurgling, or furnaces emitting high-pitched squeals.

What We Fix:

Trapped air pockets in hydronic loops, failing circulator pumps, loose blower belts/bearings, and improperly sloped steam pipes.

💨

3. Blowing Cold or Lukewarm Air

The Symptom:

The blower runs continuously, but the air coming through the registers or baseboards feels cold.

What We Fix:

Dirty flame sensors, clogged gas burner ports, failed zone valves, faulty defrost boards (heat pumps), and restricted fuel delivery lines.

💧

4. Leaking Water or Low Boiler Pressure

The Symptom:

Puddles forming beneath your boiler, dripping radiator valves, or your boiler pressure gauge dropping below 12 PSI.

What We Fix:

Leaking pressure relief valves, corroded cast-iron sections, failing expansion tanks, faulty auto-fill valves, and damaged solder joints.

🔄

5. Short-Cycling (Rapid On & Off)

The Symptom:

The heater fires up, runs for 60–90 seconds, and shuts down before the house reaches the thermostat setpoint.

What We Fix:

Clogged furnace air filters, overheating heat exchangers, improperly sized thermostats, and malfunctioning flue draft sensors.

📈

6. Uneven Heating & Spiking Energy Bills

The Symptom:

Upstairs is sweltering while downstairs is freezing, specific radiators stay cold, or fuel bills spike unexpectedly.

What We Fix:

Stuck radiator air vents, burned-out zone damper motors, unbalanced hydronic manifolds, and blocked ductwork branches.

Experiencing Any of These Heating Issues?

Don't wait for a small symptom to turn into a complete mid-winter breakdown. Get upfront diagnostic pricing with no surprise fees.

FAQS

Frequently Asked Questions

Hiring a professional HVAC technician brings a multitude of benefits. First and foremost, our expertise ensures that your HVAC system is handled with precision and care. We possess the necessary knowledge and experience to diagnose and address complex issues effectively, saving you time and money in the long run. We also have access to specialized tools and equipment, enabling us to perform tasks efficiently and with greater accuracy.

Additionally, our services often include warranties or guarantees, providing you with added peace of mind. Don’t risk potential damage or inefficient performance by attempting DIY repairs. Trust the skills of a professional HVAC technician like us to optimize your system’s functionality and keep your home comfortable year-round.

Why choose us

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Experience the outstanding service and expertise that distinguishes New Era Plumbing & HVAC. With an unwavering commitment to excellence, our highly skilled team of professionals goes above and beyond to deliver unmatched results.

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Get Reliable Cooling Services From New Era Plumbing & HVAC.

New Era Plumbing & HVAC is your trusted source for reliable plumbing services. With a team of skilled professionals and a commitment to excellence, we deliver prompt and efficient solutions for all your cooling needs. We ensure the highest quality workmanship, providing you with peace of mind and long-lasting results.