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When your heating or cooling goes sideways, New Era Plumbing & HVAC is the team Lowell homeowners trust for clarity, reliability, and comfort that actually lasts. We keep things simple, honest, and centered on what your home needs—not sales pressure.
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HVAC issues don’t need to derail your day. At New Era Plumbing & HVAC, we make the process simple and stress-free from the moment you call. We offer same-day availability when possible, recorded interactions for quality assurance, and free quotes with the $99 trip fee waived when you move forward. With financing options through Greensky, Goodleap, and Neeeco, even bigger projects feel manageable. Our focus is clarity, comfort, and honest guidance so you always feel confident in your options. Every step is designed to give you a smoother, more reliable service experience.
With more than 19 years in the HVAC industry, our team brings real experience, hands-on skill, and thoughtful problem-solving to every job. As a Mitsubishi Diamond Dealer and Bryant Dealer, we’re trained to install and service systems designed for long-term efficiency and comfort. We take the time to size equipment correctly, diagnose the real issues behind heating and cooling problems, and tailor solutions to your home—not a generic sales pitch. As a family-owned company, we value workmanship, communication, and doing things the right way the first time. You can count on solutions built around quality, not shortcuts.
New Era Plumbing & HVAC is rooted in Massachusetts, and we’re committed to serving the neighborhoods that make Lowell feel like home. Our team shows up with empathy, integrity, and genuine care because the people we help aren’t just customers—they’re our neighbors. We take pride in supporting the community and building long-term relationships with homeowners who count on us for dependable, honest comfort. Whenever you need us, we’re here to treat your home like our own. Your comfort and trust will always come first.
We can usually get to your home the same day, depending on scheduling. Every interaction is recorded for quality, and our team keeps communication clear from start to finish.
Yes—HVAC estimates are free. There’s a $99 trip fee for diagnostic visits, but it’s fully waived if you move forward with the work.
We work with trusted brands like Mitsubishi, Bosch, and Bryant, along with dependable boiler and air quality products from Weil-McLain, Utica, Aprilaire, and Honeywell. As a Mitsubishi Diamond Dealer and Bryant Dealer, we offer expertly trained installations and long-term reliability.
Experience the outstanding service and expertise that distinguishes New Era Plumbing & HVAC. With an unwavering commitment to excellence, our highly skilled team of professionals goes above and beyond to deliver unmatched results.
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