LIMITED TIME OFFER $149 Heating Tune-Up »
MEMBERSHIP

Join White Glove Club

Financing

Flexible Financing Options

1100+ 5-star reviews

Google Reviews

(978) 216-6742

24/7 Availability For Emergencies

1100+ 5-star google reviews
(978) 216-6742

24/7 Availability For Emergencies

Have Questions? Message Us

New Contact Form

Licensed Plumbers in Lowell, MA

Plumber in Andover, MA | Plumbing Repair & Installation

Licensed Master Plumber Solutions for Historic Shawsheen Village, Colonial Estates & Modern Andover Residences

When you need a dependable, licensed plumber in Andover MA, New Era Plumbing & HVAC delivers prompt emergency repairs, precision diagnostics, and code-compliant installations. Based just minutes away at 20 Commercial Dr in Dracut, our Massachusetts Master Plumbers (Lic #16290-PL-M) serve residential homeowners, landlords, and property managers across Andover—including Shawsheen Village, Ballardvale, West Andover, Phillips Academy area, and Abbot Village. Backed by 1,100+ 5-star Google reviews and 15+ years of trade experience, we provide upfront flat-rate pricing with zero hidden fees.

Call (978) 216-6742 ⚡ 24/7 Live Emergency Dispatch
  • MA Master Plumber Lic #16290-PL-M
  • Upfront Flat-Rate Pricing With No Pressure
  • Over 1,100+ 5-Star Customer Reviews
Reach Out Today

Share your Andover address and plumbing issue for prompt same-day service.
✓ Master Plumber License #16290-PL-M | 100% Upfront Quotes

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Consent*

Comprehensive Plumbing Solutions Tailored to Andover Homes

Andover’s architectural character blends historic Colonial estates with newer residential developments, each presenting distinct plumbing demands. From aging galvanized piping to high water hardness, New Era delivers tailored plumbing services engineered for long-term reliability:

  • Water Heater Replacement & Repair: Upgrading older storage tanks to high-efficiency Navien tankless water heaters delivers continuous hot water and saves space. Explore our complete water heater replacement options.
  • Whole-Home Copper & PEX Repiping: We replace corroded galvanized lines with durable PEX-A and copper through non-invasive repipe services, permanently restoring water pressure and purity.
  • Basement Flood Protection & Sump Pumps: Prevent spring snowmelt intrusions with heavy-duty cast-iron submersible pumps and battery backups through our sump pump repair and installation solutions.
  • Water Softener & Filtration Systems: Eliminate mineral buildup and chlorine with custom water softener installation and whole-home water filtration.
  • Emergency Leak Detection & Frozen Pipe Repair: Sub-zero New England winters risk frozen pipes in crawlspaces and exterior walls. We provide fast thermal imaging and frozen pipe repair before damage spreads.
Call For Service (978) 216-6742
Clean safe domestic water flowing from newly installed kitchen plumbing fixture in Lowell MA home
Client Testimonials

What Your Neighbors Say About Us

Our water heater started leaking extensively on a freezing Saturday morning in Andover. New Era arrived within 90 minutes, gave us an honest upfront price, and installed a brand-new Navien tankless system the same day. Incredible professionalism!
Marcus K.
Water Heater Replacement – Andover, MA
Living in an older home near Ballardvale, we suffered from low water pressure for years. New Era diagnosed corroded galvanized piping and completed a seamless PEX repipe in just two days. The water pressure is amazing now.
Cynthia T.
Whole-Home Repipe – Andover, MA
Called New Era for a stubborn basement drain backup and sump pump failure during heavy spring rains. Their tech Shane was courteous, used high-def camera inspection, and cleared the blockage quickly with zero mess.
Greg W.
Drain Cleaning & Sump Pump Service – Andover, MA
Fast, professional, and knowledgeable. They repaired a frozen copper pipe in our garage and installed an insulated shut-off valve to prevent future winter issues. Highly recommend New Era for any Andover plumbing need.
Patricia M.
Emergency Pipe Repair – Andover, MA
Read More Reviews
Leave us a Review
New Era licensed master plumbing technician greeting Lowell MA homeowner for plumbing repair

Transparent Pricing & Clear Communication on Every Call

Plumbing repairs shouldn’t come with confusion or high-pressure sales tactics. At New Era Plumbing & HVAC, we provide upfront flat-rate pricing before any wrench turns. Our licensed master plumbers pull all required permits through the Andover Building Division and ensure 100% compliance with Massachusetts 248 CMR code. We protect your home with heavy floor runners and clean every workspace completely before leaving.

Call For Service (978) 216-6742

Andover Plumbing Services Backed by Local Values

While Andover is our primary focus on this page, our headquarters at 20 Commercial Dr in Dracut allows us to rapidly dispatch licensed master plumbers across confirmed service areas throughout the Merrimack Valley. We protect homes against seasonal groundwater risks with sump pump repair and installation, eliminate mineral scale with custom water softener installation, and ensure dependable drinking water with whole-home water line installation.

Merrimack Valley Regional Plumbing Coverage & Core Services

In addition to Andover, our master plumbers deliver prompt, code-compliant plumbing solutions across neighboring communities:

Need heating or boiler services in Andover? View our Andover Heating Repair or Boiler Repair Services.

  • Lowell, MA (Primary Priority)
  • Dracut, MA (Headquarters)
  • Methuen, MA
  • Chelmsford, MA
  • Tewksbury, MA
  • Lawrence, MA
  • Tyngsborough, MA
FAQS

Frequently Asked Questions

In Andover, sudden water pressure drops typically stem from failing Pressure Reducing Valves (PRVs), municipal main adjustments, or internal sediment clogging within older galvanized steel pipes. Our licensed plumbers measure dynamic pressure across distinct zones, repair or recalibrate PRVs, and verify whether localized line flushing or partial repiping is required to restore consistent volume.
Because our main headquarters is located in nearby Dracut, our fully-stocked mobile trucks are stationed right along the I-93 and Route 495 corridors. We routinely arrive at Andover residences within 45 to 60 minutes for active flooding, burst pipes, gas smell investigations, or dead water heaters. Call (978) 216-6742 for immediate dispatch.
If your storage water heater is over 8–10 years old and exhibits tank corrosion, rusty hot water, or pooling water around the base, full replacement is safer and more cost-effective than continuous part replacements. Upgrading to a high-efficiency tankless water heater also qualifies Andover residents for substantial Mass Save rebates and delivers endless domestic hot water.
While municipal tap water in Andover meets state safety benchmarks, mineral hardness and residual chlorine can cause scale accumulation on fixtures, dry skin, and premature element failure in boilers and water heaters. We install ion-exchange water softeners and multi-stage carbon filtration systems that preserve plumbing hardware and provide clean, crisp drinking water.
Pipes located along exterior walls, unheated crawlspaces, and garages are most vulnerable when temperatures drop below freezing. Keep cabinet doors open beneath sinks, maintain interior thermostat temperatures above 55°F at all times, and allow a pencil-thin trickle of water to run through exposed faucets. If a pipe freezes, call New Era immediately for controlled thermal thawing before the line fractures.
Yes. Under the Massachusetts Uniform State Plumbing Code (248 CMR), all water heater replacements, repiping projects, sewer tie-ins, and gas line alterations legally require permits pulled by a licensed Master Plumber. New Era handles all permitting paperwork and scheduling with the Andover Building Department to ensure full compliance.
Why choose us

Why Choose New Era Plumbing & HVAC?

Founded by Massachusetts Master Plumber Soryia Dan Pen (License #16290-PL-M), New Era Plumbing & HVAC brings over 15 years of dedicated trade experience to Andover and Essex County. With over 1,100+ 5-star Google reviews and status as a certified Mass Save partner, we deliver prompt emergency response, code-compliant installations, and transparent upfront pricing on every call.

New Era Plumbing and HVAC certified local service mascot
New Era Plumbing & HVAC

Recent Articles

water softener installation

Whole House Water Filtration

November 9, 2026 No Comments

Noticed cloudy water, persistent chlorine odors, reddish rust stains, or crusty limescale on your fixtures? You do not have to settle for poor water quality

Read More »
Modern plumbing and HVAC system with New Era logo in a cozy interior.

No Hot Water in Winter? Safe Troubleshooting for MA Homeowners

October 7, 2026 No Comments

Waking up to no hot water in a Massachusetts winter is stressful, but it doesn’t always mean your water heater needs replacement. Learn safe homeowner troubleshooting steps for electric, gas, and tankless systems, and know when to call a licensed master plumber. New Era Plumbing & HVAC provides 24/7 emergency water heater repair across Middlesex County.

Read More »