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24/7 Availability For Emergencies
When temperature swings hit your home, New Era Plumbing & HVAC delivers the steady, reliable support Salem homeowners count on. We focus on honest solutions, clear communication, and comfort that lasts through every season.
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When your system stops performing, getting help shouldn’t feel complicated. New Era Plumbing & HVAC offers same-day availability when possible, recorded interactions for added transparency, and free quotes with the $99 trip fee waived once you move forward. Financing through Greensky, Goodleap, and Neeeco helps make larger repairs or replacements more manageable for Salem families. You’ll receive clear explanations, thoughtful recommendations, and support built around your home’s needs. From start to finish, our goal is to make your service experience stress-free and straightforward.
With more than 19 years in the HVAC field, our team brings a depth of experience and technical skill you can feel the moment we get to work. As certified Mitsubishi and Bryant installers, we handle efficient, long-lasting systems built to perform in New England weather. We take time to diagnose issues correctly, size equipment properly, and customize solutions that match your home’s unique layout. You’ll notice the difference in the care, precision, and pride we bring to every service visit. Our goal is to leave your home safer, more efficient, and more comfortable than we found it.
Serving Salem means supporting the homeowners and neighborhoods that give this city its character. As a Massachusetts-based, family-owned business, we bring empathy, integrity, and genuine care to every home we step into. We’re dedicated to building lasting relationships with the families who trust us for their comfort year after year. Whenever you call, you can depend on our team to treat your home with the same respect and care we’d expect in ours. It’s our mission to provide comfort that strengthens the community we’re proud to be part of.
We can usually get to your home the same day, depending on scheduling. Every interaction is recorded for quality, and our team keeps communication clear from start to finish.
Yes—HVAC estimates are free. There’s a $99 trip fee for diagnostic visits, but it’s fully waived if you move forward with the work.
We work with trusted brands like Mitsubishi, Bosch, and Bryant, along with dependable boiler and air quality products from Weil-McLain, Utica, Aprilaire, and Honeywell. As a Mitsubishi Diamond Dealer and Bryant Dealer, we offer expertly trained installations and long-term reliability.
Experience the outstanding service and expertise that distinguishes New Era Plumbing & HVAC. With an unwavering commitment to excellence, our highly skilled team of professionals goes above and beyond to deliver unmatched results.
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