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New Era Plumbing & HVAC serves Dracut and communities throughout Massachusetts and Southern New Hampshire. Its boiler and heating service area includes communities such as Lowell, Methuen, Lawrence, Haverhill, Pelham, Salem, and Windham. This regional experience is especially relevant for heating systems that must operate reliably through New England winters. Homeowners can review New Era’s broader service area or explore additional heating services available through the company.
If your boiler is running but your home still feels cold, we can diagnose the system and determine what is preventing it from producing or distributing heat properly.
Water around the boiler, pressure that keeps dropping, or abnormal pressure readings can point to problems with valves, expansion components, piping, or other parts of the heating system.
Some rooms warm while others stay cold? Air in the system, circulation problems, or zone control issues may prevent heat from reaching parts of your home.
Banging, knocking, whistling, or other unusual boiler noises shouldn't be ignored. Our technicians can inspect the system and identify the source of abnormal operation.
A boiler that repeatedly starts and stops or unexpectedly shuts down may have a control, pressure, circulation, or other system issue that requires professional diagnosis.
If your boiler suddenly stops working during cold weather, schedule professional heating service to diagnose the problem and determine the appropriate repair.
Not every boiler problem means the entire system needs to be replaced. The right approach depends on the condition of the equipment and the nature of the failure. A professional inspection can help determine whether a targeted repair is appropriate or whether replacement should be considered. New Era Plumbing & HVAC provides both repair and boiler installation, giving homeowners a path forward when an older heating system becomes unreliable. The goal is to identify the underlying problem before deciding which option makes sense for the home.
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Heather Waterworth1 days agoTrustindex verifies that the original source of the review is Google.
Taryn was Amazing answering the phone on a Sunday Night and Steve L. Showed up ASAP!!! Steve was efficient and got the emergency job done in no time!!! Always Great Service and Highly Recommend!!!Posted on Google![]()
Robert Gibson3 days agoTrustindex verifies that the original source of the review is Google.
Conner Joseph came out and provided great service and was real knowledgeable. He was able to diagnose problem quickly, give me a quote, and schedule a time to complete work. Thank you Conner.Posted on Google![]()
Valerie Dalphond3 days agoTrustindex verifies that the original source of the review is Google.
From our first contact person, John (CSR), to Neil (project manager) to our installers, Mike and Azi, and Dan with the assist, to Taryn helping with our financing, we couldn't ask for nicer people or more professional sercice. Excellent Service. Thank you, team! We look forward to being nice and toasty with our new furnace and duct work this winter and in future winters to come!Posted on Google![]()
Paul Nartiff, Jr7 days agoTrustindex verifies that the original source of the review is Google.
New Era Plumbing and HVAC helped me out tremendously when our old HVAC system suddenly stopped working in the middle of a cold winter last year. They were able to schedule us for a brand new HVAC system install the next day and provide us with a peace of mind plan going forward. The new HVAC system works great. Robert and Shay from New Era have been fantastic to work with and are always responsive and able to help us with any of our HVAC or Plumbing needs.Posted on Google![]()
Richkinon Le12 days agoTrustindex verifies that the original source of the review is Google.
I recently had my water heater replaced by New Era Plumbing & HVAC. Steven Langner performed the service, and his professionalism and friendly demeanor were exceptional throughout the process. I am very satisfied with the quality of the work and would gladly recommend their services.Posted on Google![]()
Nancy Banegas21 days agoTrustindex verifies that the original source of the review is Google.
Excelente servicio muy profesionales me encanta el servicioPosted on Google![]()
Jeannette Salvo21 days agoTrustindex verifies that the original source of the review is Google.
Steve L and Mike did a wonderful job installing my boiler.Posted on Google![]()
Garv Salwan22 days agoTrustindex verifies that the original source of the review is Google.
Great Service - Robert is a great tech. Always helpful and easy to work with.Posted on Google![]()
sean welch25 days agoTrustindex verifies that the original source of the review is Google.
One of the best experiences I've ever had with a service company! I recently contacted New Era Plumbing & Hvac after discovering that my kitchen sink drain was leaking water into my basement in dracut same town as new era. Anyone who's dealt with leaking pipes knows that sinking feeling you get when you realize water is getting into your home. It's stressful, especially when you don't know how serious the problem might be. After looking into it further, I discovered that the original cast iron drain pipes in my basement were also leaking. My house was built in 1945, so these were some seriously old pipes! New Era had a plumbing technician at my house within an hour of calling. He thoroughly assessed the situation and even pointed out a few other plumbing issues, including my aging water heater, which was something I'd already been thinking about replacing. What really impressed me was how they handled the estimate. The technician put everything together right on his iPad and walked me through several options. I could replace just the leaking section, replace all the old cast iron sewer and drain lines, add a new water heater, or tackle everything at once. There was absolutely no pressure. Just honest recommendations, transparent pricing, and different options to fit my budget. The technician was incredibly friendly, down-to-earth, and genuinely seemed to care about helping me make the right decision. After reviewing the options, I decided to have everything done. The pricing was extremely fair considering the amount of work involved, and the value was simply too good to pass up. The project included: - Replacing the old cast iron sewer and drain pipes - Installing a brand-new water heater - Cutting and capping an old unused pipe - Repairing a separate leaking water line - Removing and disposing of all the old plumbing materials and debris Just 48 hours later, Steven L. and Mike showed up ready to get to work. Both guys arrived in uniform, smiling, friendly, and professional. Considering the mountain of plumbing work they had ahead of them, I couldn't believe how relaxed and confident they were. They made what seemed like a massive, stressful project feel like just another day at the office. That kind of confidence and professionalism puts a homeowner at ease. From the initial phone call and quick response time to the estimate, communication, pricing, and actual plumbing installation, the entire experience was outstanding. I've dealt with plenty of contractors and service companies over the years, and I can confidently say New Era Plumbing & Heating provided one of the best customer service experiences I've ever had. You can tell this is a well-run company. Everyone I interacted with seemed genuinely happy to be there, took pride in their work, and treated me like a valued customer. Kudos to the owner for building such a great team and running such a professional operation. If you're looking for a reliable, honest, and professional plumbing company for drain pipe repairs, sewer line replacement, water heater installation, or general plumbing work, I wouldn't hesitate to recommend New Era Plumbing & Heating. Thank you to the entire team, especially Steven L. and Mike, for turning a stressful plumbing situation into such a positive experience. You guys absolutely earned this 5-star review!+1Posted on Google![]()
Jeanne Ducheneau27 days agoTrustindex verifies that the original source of the review is Google.
I had my hot water tank changed to tankless water heater. I had the following team come out and installed the tank they all were very professional and answered all my questions. The people that came out were Steve L Mike And Danny. I would highly recommend this companyVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Boiler problems are easier to address when developing issues are found before the heating system stops working. New Era’s boiler maintenance service includes system inspection and maintenance intended to support reliable operation during cold weather. The company specifically identifies radiator bleeding and heat exchanger cleaning among its boiler maintenance work. For homeowners in Dracut and surrounding Middlesex County communities, scheduling maintenance before periods of heavy heating demand can provide an opportunity to identify problems before winter puts additional strain on the system.
Emergencies don't wait for business hours. We offer round-the-clock emergency plumber services so you never have to endure a cold shower.
Our technicians are fully licensed, insured, and continuous training ensures safe, code-compliant electrical and plumbing work on every job.
We are proud to be top-rated locally across our entire service area, supported by trusted Google reviews and hundreds of satisfied neighborhood homeowners.
With over 15 years of hands-on experience, New Era delivers master-level craftsmanship and long-lasting heating solutions.
We offer clear, upfront quotes with zero hidden surprises, alongside flexible financing options designed to fit your home's budget.
Call our dispatch office at (978) 216-6742 or book online. We schedule a licensed plumber trained in on-demand combi technology.
We test flow sensors, diverter valves, and primary heat exchangers, providing a upfront descaling or repair quote before starting.
Our plumbers flush heat exchangers, replace worn seals, and perform combustion checks, ensuring optimal efficiency and reliable hot water performance.
Operating from our central regional base in Pelham, Hillsborough County, New Era Plumbing & HVAC delivers rapid, same-day water heater services to homeowners and businesses across Northern Massachusetts and Southern New Hampshire.
Loss of heat, inconsistent heating, unusual boiler operation, leaks, or difficulty maintaining a comfortable indoor temperature can indicate that your boiler needs professional inspection.
Yes. New Era Plumbing & HVAC provides boiler and heating repair services in Dracut and surrounding Massachusetts and Southern New Hampshire communities.
New Era's service process begins with inspecting the system, explaining the problem and available options, completing the appropriate repair, and testing the system before the service is completed.
The appropriate choice depends on the boiler's condition and the problem causing the failure. A professional inspection can determine whether a repair is appropriate or whether boiler replacement should be considered.
Yes. New Era provides boiler maintenance and tune-up services, including system inspection and maintenance intended to help boilers operate reliably during the heating season.
New Era serves Dracut and surrounding Massachusetts and Southern New Hampshire communities, including Lowell, Methuen, Lawrence, Haverhill, Pelham, Salem, and Windham.
Reliable heating is especially important during Massachusetts winters. When a boiler stops heating properly, professional diagnosis can identify the cause and determine whether repair or replacement is appropriate. New Era Plumbing & HVAC provides boiler and heating services for homeowners in Dracut, Middlesex County, and surrounding Massachusetts and Southern New Hampshire communities. The company has more than 15 years of experience serving the region and provides inspection, repair, maintenance, and replacement services for home heating systems. Homeowners experiencing boiler trouble can schedule an inspection before a developing issue leads to a larger heating failure.
Don’t see your heating unit listed? We service, repair, and install every major brand on the market with guaranteed craftsmanship and upfront diagnostic pricing.
From modern high-efficiency heat pumps to classic cast-iron steam boilers, our licensed technicians carry the diagnostic tools and replacement parts to repair, service, and maintain all major heating makes and models throughout Massachusetts and Southern New Hampshire.
Disclaimer: All brand names, trademarks, and registered logos displayed are the property of their respective owners. Their display does not imply endorsement or direct affiliation unless explicitly stated.
Speak with a licensed Massachusetts & New Hampshire master plumber. We offer immediate emergency response, upfront pricing, and guaranteed solutions for all electric, gas, oil, and tankless units.