Heating Repair in Andover, MA: 24/7 Fast & Dependable Service
24/7 Heating Repair in Andover, MA: Certified Furnace & Hydronic Boiler Care Across Essex County
24/7 Emergency Heating Repair in Andover, MA & Essex County
When freezing winter temperatures arrive in Essex County, a sudden heating failure can rapidly compromise your family’s safety, indoor comfort, and household plumbing. At New Era Plumbing & HVAC, our certified technicians provide prompt, around-the-clock emergency heating repair in Andover, MA for failing furnaces, hydronic boilers, and cold-climate heat pumps. Serving homeowners across Andover (ZIP 01810)—including neighborhoods in Shawsheen Village, Ballardvale, Phillips Academy area, West Andover, and the Andover Historic District—as well as adjacent communities throughout our regional service area such as North Andover, Lawrence, Methuen, Tewksbury, Wilmington, and Boxford, our service vehicles arrive fully prepared for same-day heating recovery.
We specialize in servicing historic colonial estates, multi-story residences, and expansive suburban properties, addressing common local challenges like air locks in multi-story radiators, failing circulator pumps, and zone valve lockouts during freezing Merrimack Valley cold snaps. Whether you need immediate furnace repair during a winter cold wave, comprehensive boiler repair to restore even radiator circulation, or advanced diagnostics on high-efficiency hydronic baseboards, multi-zone cast-iron boilers, and cold-climate heat pump conversions, our licensed crew delivers master-level workmanship. Call our 24/7 emergency line at (978) 216-6742 or easily Book Online Now for dependable heating service in Andover.
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Nancy Banegas5 days agoTrustindex verifies that the original source of the review is Google.
Excelente servicio muy profesionales me encanta el servicioPosted on Google![]()
Jeannette Salvo5 days agoTrustindex verifies that the original source of the review is Google.
Steve L and Mike did a wonderful job installing my boiler.Posted on Google![]()
Garv Salwan6 days agoTrustindex verifies that the original source of the review is Google.
Great Service - Robert is a great tech. Always helpful and easy to work with.Posted on Google![]()
sean welch9 days agoTrustindex verifies that the original source of the review is Google.
One of the best experiences I've ever had with a service company! I recently contacted New Era Plumbing & Hvac after discovering that my kitchen sink drain was leaking water into my basement in dracut same town as new era. Anyone who's dealt with leaking pipes knows that sinking feeling you get when you realize water is getting into your home. It's stressful, especially when you don't know how serious the problem might be. After looking into it further, I discovered that the original cast iron drain pipes in my basement were also leaking. My house was built in 1945, so these were some seriously old pipes! New Era had a plumbing technician at my house within an hour of calling. He thoroughly assessed the situation and even pointed out a few other plumbing issues, including my aging water heater, which was something I'd already been thinking about replacing. What really impressed me was how they handled the estimate. The technician put everything together right on his iPad and walked me through several options. I could replace just the leaking section, replace all the old cast iron sewer and drain lines, add a new water heater, or tackle everything at once. There was absolutely no pressure. Just honest recommendations, transparent pricing, and different options to fit my budget. The technician was incredibly friendly, down-to-earth, and genuinely seemed to care about helping me make the right decision. After reviewing the options, I decided to have everything done. The pricing was extremely fair considering the amount of work involved, and the value was simply too good to pass up. The project included: - Replacing the old cast iron sewer and drain pipes - Installing a brand-new water heater - Cutting and capping an old unused pipe - Repairing a separate leaking water line - Removing and disposing of all the old plumbing materials and debris Just 48 hours later, Steven L. and Mike showed up ready to get to work. Both guys arrived in uniform, smiling, friendly, and professional. Considering the mountain of plumbing work they had ahead of them, I couldn't believe how relaxed and confident they were. They made what seemed like a massive, stressful project feel like just another day at the office. That kind of confidence and professionalism puts a homeowner at ease. From the initial phone call and quick response time to the estimate, communication, pricing, and actual plumbing installation, the entire experience was outstanding. I've dealt with plenty of contractors and service companies over the years, and I can confidently say New Era Plumbing & Heating provided one of the best customer service experiences I've ever had. You can tell this is a well-run company. Everyone I interacted with seemed genuinely happy to be there, took pride in their work, and treated me like a valued customer. Kudos to the owner for building such a great team and running such a professional operation. If you're looking for a reliable, honest, and professional plumbing company for drain pipe repairs, sewer line replacement, water heater installation, or general plumbing work, I wouldn't hesitate to recommend New Era Plumbing & Heating. Thank you to the entire team, especially Steven L. and Mike, for turning a stressful plumbing situation into such a positive experience. You guys absolutely earned this 5-star review!+1Posted on Google![]()
Jeanne Ducheneau11 days agoTrustindex verifies that the original source of the review is Google.
I had my hot water tank changed to tankless water heater. I had the following team come out and installed the tank they all were very professional and answered all my questions. The people that came out were Steve L Mike And Danny. I would highly recommend this companyPosted on Google![]()
david chardo16 days agoTrustindex verifies that the original source of the review is Google.
Connor was very professional, courteous, and efficient.Posted on Google![]()
tk benison17 days agoTrustindex verifies that the original source of the review is Google.
Steve L was amazing and very helpful with all my questions with my boiler and steam system I will definitely be calling new era in the future for any other problems shay on the phone was great getting me on the schedulePosted on Google![]()
MaryJo Frechette17 days agoTrustindex verifies that the original source of the review is Google.
Rrplaced my toilet the day I called. Both Steve L and Mike were very personable. I am very happy with this company.Posted on Google![]()
Mary Lou Bergeron18 days agoTrustindex verifies that the original source of the review is Google.
Scheduled appointment for HVAC maintenance . Technician arrived on time and was very professional completing the work and keeping me informed about the process. Provided detailed information on system needs . Great service by Robert.Posted on Google![]()
Irena Coulombe18 days agoTrustindex verifies that the original source of the review is Google.
Joe, Azi, and Danny they are awesome! Converting my home from oil to propane. I would recommend!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCLUSIVE PROMOTIONS & OFFERS
Maximize your home’s energy efficiency and lower your monthly heating bills in Andover with our seasonal specials. Pair our money-saving heating coupons with state-wide utility rebates to save thousands on high-efficiency heat pumps, condensing boilers, and complete heating replacements. We also offer flexible HVAC financing plans to keep unexpected winter repairs stress-free, along with ongoing tune-up perks through our White Glove Club.
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Heating Systems We Repair & Maintain
Boiler System
Furnace System
Heat Pump System
Smart Thermostat Calibration & Heating Upgrades in Andover
Even top-tier heating systems in Andover will underperform if control boards fail, low-voltage thermostat wiring loosens, or communication bus protocols malfunction. Our licensed professionals deliver precision thermostat repair & installation across Andover, MA, resolving 24V transformer faults, bad C-wires, and sensor calibration errors. When existing heating units reach 15 to 20 years of age and frequent breakdowns drive up energy expenses, we help you transition to modern comfort with a seamless furnace installation or an engineered boiler installation. System upgrades adhere to strict guidelines from the ENERGY STAR® Heating and Cooling Program and often qualify for substantial rebates through Mass Save®, helping Andover homeowners maximize seasonal energy savings.
Hydronic Boiler Maintenance & Radiator Air Purging in Andover
Many residences throughout Andover rely on hydronic heating networks for steady, comfortable warmth. When baseboard zones remain cold, cast-iron radiators produce loud water-hammer banging noises, or ASME pressure relief valves weep water, our crew provides comprehensive boiler repair and routine boiler maintenance. We service water expansion tanks, replace worn circulator pumps, purge stubborn air locks from hydronic loops, and calibrate aquastat limit controls in full accordance with the National Fire Protection Association (NFPA 54: National Fuel Gas Code). To protect against freezing temperatures, we also provide emergency frozen & leaking pipe repair and seasonal inspections through our White Glove Club.
Cold-Climate Heat Pump Repair & Defrost Diagnostics in Andover
Modern inverter-driven heat pumps require specialized technical expertise to manage harsh New England freeze-thaw cycles in Essex County. If your outdoor condenser unit becomes encased in thick frost, the compressor trips on thermal overload, or auxiliary electric heat strips fail to engage during sub-zero mornings in Andover, our certified technicians provide advanced heat pump repair and precision heat pump installation. We inspect electronic expansion valves, test four-way reversing valves, replace faulty defrost boards, and perform certified refrigerant leak repair in compliance with EPA Section 608 Refrigerant Certification Standards to ensure reliable heating all winter long.
Why Choose New Era
24/7 Emergency Availability
Emergencies don't wait for business hours. We offer round-the-clock emergency plumber services so you never have to endure a cold shower.
Licensed Professionals
Our technicians are fully licensed, insured, and continuous training ensures safe, code-compliant electrical and plumbing work on every job.
Proven & Tested Locally
We are proud to be top-rated locally across our entire service area, supported by trusted Google reviews and hundreds of satisfied neighborhood homeowners.
15 Years Strong
With over 15 years of hands-on experience, New Era delivers master-level craftsmanship and long-lasting heating solutions.
Flexible Pricing Plans
We offer clear, upfront quotes with zero hidden surprises, alongside flexible financing options designed to fit your home's budget.
BRANDS & SYSTEMS WE SERVICE
Don’t see your heating unit listed? We service, repair, and install every major brand on the market with guaranteed craftsmanship and upfront diagnostic pricing.
From modern high-efficiency heat pumps to classic cast-iron steam boilers, our licensed technicians carry the diagnostic tools and replacement parts to repair, service, and maintain all major heating makes and models throughout Massachusetts and Southern New Hampshire.


















Disclaimer: All brand names, trademarks, and registered logos displayed are the property of their respective owners. Their display does not imply endorsement or direct affiliation unless explicitly stated.
Heating & Furnace Repair Across Andover & Essex County
We proudly bring certified HVAC expertise, flexible financing options, and ongoing maintenance through our White Glove Club to homeowners throughout Andover and neighboring Essex County communities:
Whether your home features historic colonial estates, multi-story residences, and expansive suburban properties in neighborhoods across Shawsheen Village, Ballardvale, Phillips Academy area, West Andover, and the Andover Historic District, New Era Plumbing & HVAC provides high-efficiency heat pump installations, furnace diagnostics, and hydronic boiler repairs across Andover (01810), North Andover, Lawrence, Methuen, Tewksbury, Wilmington, and Boxford.
Our licensed technicians ensure precise heating load calculations, seamless smart thermostat integration, and code-compliant heating solutions tailored to withstand harsh Massachusetts winters.
Competitive and Transparent Pricing for Heating Repairs in Andover, MA
At New Era Plumbing & HVAC, our technicians have the specialized technical expertise to tackle any heating breakdown. We proudly serve Andover, North Andover, Lawrence, Methuen, Tewksbury, Wilmington, and Boxford with clear, upfront quotes and competitive pricing you can count on.
Whether dealing with erratic burner short-cycling, radiator noise, or spiking utility bills, our licensed team quickly diagnoses and resolves heating faults so your family stays safe and warm.
Upfront Flat-Rate Estimates for Andover Homeowners
Prompt heating repairs protect your family’s comfort and prevent minor equipment issues from turning into costly mid-winter emergency replacements in Andover.
Restored Indoor Comfort & Household Safety
Resolving ignition lockouts, flue drafting faults, and cracked heat exchangers guarantees reliable heating while protecting your household against hazardous carbon monoxide exposure.Lower Monthly Heating & Fuel Bills
Restoring proper burner combustion, cleaning dirty sensors, and balancing hydronic water flow optimizes efficiency, noticeably lowering monthly utility bills in Essex County.Preventing Premature System Replacements
Fixing minor mechanical breakdowns early extends equipment lifespan, delaying the need for a full boiler replacement or furnace installation.Frequently Asked Questions
How quickly can New Era arrive for an emergency heating repair in Andover?
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We provide 24/7 emergency heating repair throughout Andover and Essex County. Our service vans arrive stocked with hot surface igniters, pressure switches, circulator pumps, and zone valves to resolve no-heat emergencies on the first visit whenever possible.
What indicators show my Andover home needs professional heating service?
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Common indicators include cold spots in multi-story rooms, loud banging or gurgling in hydronic baseboards, short-cycling burner sequences, unexplained utility bill increases, or yellow burner flames. If you detect gas odors or your carbon monoxide detector sounds, turn off the system and call us immediately.
Is it better to repair my older heating system or replace it entirely?
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If your equipment is under 12 to 15 years old and the repair cost is reasonable, targeted component repair is typically best. For older Andover homes facing cracked heat exchangers or persistent boiler leaks, upgrading to a high-efficiency system often pays for itself through energy savings and Massachusetts MassSave rebates.
Why does my furnace or boiler keep turning on and off in short bursts?
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Rapid short-cycling is commonly caused by restricted airflow from clogged filters, a contaminated flame rectification sensor, an overheating heat exchanger tripping the limit switch, or a faulty aquastat in hydronic boilers. We test all safety circuits to identify and fix the underlying issue permanently.
How do I know if my hydronic baseboard loops have trapped air?
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If baseboard pipes in certain rooms remain stone cold while others are hot, or if you hear bubbling and knocking sounds, trapped air is restricting water flow. We perform systematic air purging, radiator bleeding, and expansion tank pressure adjustments to restore balanced circulation throughout your Andover home.
Expert Heating Repair and Diagnostics Tailored for Andover, MA Residents
Backed by decades of trade experience across Essex County, New Era Plumbing & HVAC delivers exceptional heating repair for Andover homeowners. Operating under MA Master Plumber License #16290-PL-M, our factory-trained technicians service gas furnaces, hydronic boilers, ductless mini-splits, and cold-climate heat pumps in full compliance with Massachusetts mechanical, plumbing, and fuel gas codes. We prioritize consumer safety by adhering to strict combustion safety testing aligned with U.S. Consumer Product Safety Commission (CPSC) Carbon Monoxide Guidelines. Whether your Andover home requires emergency burner ignition troubleshooting, zone valve replacement, carbon monoxide leak testing, or comprehensive seasonal maintenance, we provide transparent upfront quotes, prompt arrival times, and dedicated craftsmanship. Learn more About Us and our dedicated commitment to homeowners across our regional service area.
Get Dependable Heating & Furnace Repair Services in Andover, MA
When freezing winter weather strikes Essex County, count on New Era Plumbing & HVAC for fast, certified, and safe heating solutions. Backed by over 15 years of industry excellence and MA Master Plumber License #16290-PL-M, our skilled technicians deliver prompt heating repair, annual boiler maintenance, and 24/7 emergency furnace diagnostics across Andover, MA and neighboring communities.
Don’t let a heating malfunction leave your family in the cold. Give our local dispatch a call at (978) 216-6742 or schedule service online today. Let New Era be your trusted local choice for prompt, guaranteed heating restoration in Andover.