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Aggressive acidic water with a low pH slowly eats away at copper plumbing from the inside out, resulting in stealthy pinhole leaks and greenish-blue stains around drains. We perform complete water chemistry testing across Middlesex County and Southern NH homes to identify acidity and mineral imbalances. By installing specialized acid neutralizers and corrosion control systems, we balance your water’s pH level. This protective barrier stops metal leaching, eliminates metallic tastes, and preserves your new or existing piping infrastructure for decades.
Sudden water line bursts require immediate mitigation. Our emergency plumber team responds fast throughout Middlesex County to isolate rupture points and halt structural flooding. We handle emergency repairs for aging copper joints, cracked PVC drains, and high-pressure supply line splits in Lowell and Dracut. By restoring system pressure safely, we safeguard your home's foundation and interior finishes from continuous water exposure.
Explore Emergency Services →Freezing temperatures in Methuen, Lawrence, and Haverhill put immense hydraulic strain on uninsulated pipes. When water freezes, ice blockages expand and burst line fittings. Our team provides fast frozen & leaking pipe repair, utilizing controlled thawing gear to restore water circulation without scorching nearby structures. Protect your supply lines during freezing snaps through our winterization checks and maintenance programs under the White Glove Club.
Explore Frozen Pipe Services →Water leaks beneath concrete foundation slabs cause unseen structural settling and high utility bills. We deliver specialized slab leak repair for properties in Pelham, Salem, and Windham. Utilizing acoustic locators and pressure diagnostics, we trace underground line breaks accurately. Our licensed plumbers perform targeted direct access repairs or line rerouting to stop foundational erosion without needlessly destroying your flooring.
Explore Slab Leak Services →When aging galvanized steel or corroded copper pipes yield constant pinhole leaks, temporary patches become impractical. Our comprehensive repipe service replaces outdated networks with durable, corrosion-resistant PEX or copper lines. We assess existing main distribution lines connected to your water line installation, improving water flow, eliminating metallic odors, and boosting pressure across kitchen and bathroom plumbing fixtures.
Explore Repiping Solutions →Ground shifts, root intrusion, and age disrupt main water supply lines feeding your home. We evaluate underground supply lines using non-invasive camera methods via our sewer camera inspection and main line diagnostic tools. Servicing homes across Eastern Massachusetts and Southern New Hampshire, we repair or replace damaged service pipes cleanly. Protect your landscape and eliminate subterranean leaks through modern pipe restoration solutions.
Explore Main Water Line Services →Homes built between the 1970s and 1990s often contain polybutylene piping, which flaked and degraded internally due to normal water treatment chemicals. We evaluate fragile, high-risk plumbing networks across local properties to prevent catastrophic line ruptures. Our team specializes in complete system retrofits, replacing unstable materials with high-density PEX-a or copper piping to restore property value and long-term security.
Explore Pipe Retrofitting →Posted on Google![]()
Heather Waterworth0 days agoTrustindex verifies that the original source of the review is Google.
Taryn was Amazing answering the phone on a Sunday Night and Steve L. Showed up ASAP!!! Steve was efficient and got the emergency job done in no time!!! Always Great Service and Highly Recommend!!!Posted on Google![]()
Robert Gibson2 days agoTrustindex verifies that the original source of the review is Google.
Conner Joseph came out and provided great service and was real knowledgeable. He was able to diagnose problem quickly, give me a quote, and schedule a time to complete work. Thank you Conner.Posted on Google![]()
Valerie Dalphond2 days agoTrustindex verifies that the original source of the review is Google.
From our first contact person, John (CSR), to Neil (project manager) to our installers, Mike and Azi, and Dan with the assist, to Taryn helping with our financing, we couldn't ask for nicer people or more professional sercice. Excellent Service. Thank you, team! We look forward to being nice and toasty with our new furnace and duct work this winter and in future winters to come!Posted on Google![]()
Paul Nartiff, Jr6 days agoTrustindex verifies that the original source of the review is Google.
New Era Plumbing and HVAC helped me out tremendously when our old HVAC system suddenly stopped working in the middle of a cold winter last year. They were able to schedule us for a brand new HVAC system install the next day and provide us with a peace of mind plan going forward. The new HVAC system works great. Robert and Shay from New Era have been fantastic to work with and are always responsive and able to help us with any of our HVAC or Plumbing needs.Posted on Google![]()
Richkinon Le11 days agoTrustindex verifies that the original source of the review is Google.
I recently had my water heater replaced by New Era Plumbing & HVAC. Steven Langner performed the service, and his professionalism and friendly demeanor were exceptional throughout the process. I am very satisfied with the quality of the work and would gladly recommend their services.Posted on Google![]()
Nancy Banegas20 days agoTrustindex verifies that the original source of the review is Google.
Excelente servicio muy profesionales me encanta el servicioPosted on Google![]()
Jeannette Salvo20 days agoTrustindex verifies that the original source of the review is Google.
Steve L and Mike did a wonderful job installing my boiler.Posted on Google![]()
Garv Salwan21 days agoTrustindex verifies that the original source of the review is Google.
Great Service - Robert is a great tech. Always helpful and easy to work with.Posted on Google![]()
sean welch24 days agoTrustindex verifies that the original source of the review is Google.
One of the best experiences I've ever had with a service company! I recently contacted New Era Plumbing & Hvac after discovering that my kitchen sink drain was leaking water into my basement in dracut same town as new era. Anyone who's dealt with leaking pipes knows that sinking feeling you get when you realize water is getting into your home. It's stressful, especially when you don't know how serious the problem might be. After looking into it further, I discovered that the original cast iron drain pipes in my basement were also leaking. My house was built in 1945, so these were some seriously old pipes! New Era had a plumbing technician at my house within an hour of calling. He thoroughly assessed the situation and even pointed out a few other plumbing issues, including my aging water heater, which was something I'd already been thinking about replacing. What really impressed me was how they handled the estimate. The technician put everything together right on his iPad and walked me through several options. I could replace just the leaking section, replace all the old cast iron sewer and drain lines, add a new water heater, or tackle everything at once. There was absolutely no pressure. Just honest recommendations, transparent pricing, and different options to fit my budget. The technician was incredibly friendly, down-to-earth, and genuinely seemed to care about helping me make the right decision. After reviewing the options, I decided to have everything done. The pricing was extremely fair considering the amount of work involved, and the value was simply too good to pass up. The project included: - Replacing the old cast iron sewer and drain pipes - Installing a brand-new water heater - Cutting and capping an old unused pipe - Repairing a separate leaking water line - Removing and disposing of all the old plumbing materials and debris Just 48 hours later, Steven L. and Mike showed up ready to get to work. Both guys arrived in uniform, smiling, friendly, and professional. Considering the mountain of plumbing work they had ahead of them, I couldn't believe how relaxed and confident they were. They made what seemed like a massive, stressful project feel like just another day at the office. That kind of confidence and professionalism puts a homeowner at ease. From the initial phone call and quick response time to the estimate, communication, pricing, and actual plumbing installation, the entire experience was outstanding. I've dealt with plenty of contractors and service companies over the years, and I can confidently say New Era Plumbing & Heating provided one of the best customer service experiences I've ever had. You can tell this is a well-run company. Everyone I interacted with seemed genuinely happy to be there, took pride in their work, and treated me like a valued customer. Kudos to the owner for building such a great team and running such a professional operation. If you're looking for a reliable, honest, and professional plumbing company for drain pipe repairs, sewer line replacement, water heater installation, or general plumbing work, I wouldn't hesitate to recommend New Era Plumbing & Heating. Thank you to the entire team, especially Steven L. and Mike, for turning a stressful plumbing situation into such a positive experience. You guys absolutely earned this 5-star review!+1Posted on Google![]()
Jeanne Ducheneau26 days agoTrustindex verifies that the original source of the review is Google.
I had my hot water tank changed to tankless water heater. I had the following team come out and installed the tank they all were very professional and answered all my questions. The people that came out were Steve L Mike And Danny. I would highly recommend this companyVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
A hidden plumbing leak or failing supply pipe quickly threatens your entire property. Plumbing infrastructure across Middlesex County and surrounding New Hampshire regions endures extreme temperature drops, mineral build-up, and ground shifts. Unaddressed pipe pinholes, joint corrosion, or hairline cracks turn into costly ceiling collapses and structural mold growth.
Whether you need an urgent frozen & leaking pipe repair, an electronic line trace, or a full home repipe, our technicians arrive fully equipped. We swiftly identify pressurization losses and pipe degradation to deliver transparent repair or replacement guidance.
Municipal water spikes above 80 PSI place continuous stress on pipe joints, water heater tanks, and internal fixture valves—often leading to sudden joint splits and persistent pinhole leaks. Our technicians test static line pressures across Middlesex County and Southern NH properties to detect dangerous surge levels. We install and calibrate heavy-duty Pressure Reducing Valves (PRVs) and expansion tanks to stabilize household incoming pressure. Regulating line flow eliminates destructive water hammer shocks, safeguards internal plumbing fixtures, and prevents costly pipe bursts before catastrophic leaks occur.
Emergencies don't wait for business hours. We offer round-the-clock emergency plumber services so you never have to endure a cold shower.
Our technicians are fully licensed, insured, and continuous training ensures safe, code-compliant electrical and plumbing work on every job.
We are proud to be top-rated locally across our entire service area, supported by trusted Google reviews and hundreds of satisfied neighborhood homeowners.
With over 15 years of hands-on experience, New Era delivers master-level craftsmanship and long-lasting heating solutions.
We offer clear, upfront quotes with zero hidden surprises, alongside flexible financing options designed to fit your home's budget.
Call our dispatch team at (978) 216-6742 or schedule online. We pinpoint your leaking pipe symptoms and send a licensed technician equipped for immediate line locating and pressure testing.
We inspect accessible plumbing lines, pressure regulators, and foundation entry points. You receive itemized options detailing pipe repair versus replacement with upfront flat-rate pricing.
Our licensed plumbers complete all copper, PEX, or main line tie-ins to strict local code, perform static pressure checks, and leave your residence clean.
Operating from our central regional base in Pelham, Hillsborough County, New Era Plumbing & HVAC delivers rapid, same-day water heater services to homeowners and businesses across Northern Massachusetts and Southern New Hampshire.
Common indicators include sudden spikes in water bills, warm spots on floors, damp drywall, low water pressure, and the sound of running water when all taps are off. If you suspect an unseen leak in Middlesex County, our plumbers utilize electronic acoustic equipment for precise leak detection.
Shut off your main water valve immediately to prevent structural damage, turn off electrical power to affected rooms, and call our emergency dispatch team at (978) 216-6742 for rapid response across MA and Southern NH.
If your piping system is relatively modern and suffers an isolated leak, a localized repair is sufficient. However, if your home has older galvanized steel or copper pipes with recurring pinhole leaks, a full repipe offers a more reliable and cost-effective long-term solution.
We use non-invasive diagnostic tools, including acoustic line locators, thermal imaging cameras, and digital pressure differential testing. These techniques allow us to pinpoint the exact location of subterranean or hidden pipe leaks without unnecessary demolition to your walls or flooring.
Ensure exposed piping in unheated areas—such as basements, crawl spaces, and exterior walls—is properly insulated. Keep home temperatures above 55°F during cold snaps, open cabinet doors under sinks to let warm air circulate, and allow faucets to drip slightly on freezing nights.
Most homeowner insurance policies cover sudden and accidental pipe bursts along with the resulting water damage. However, gradual leaks caused by normal wear and tear or poor maintenance may not be covered. We provide detailed diagnostic documentation and receipts to assist with your insurance claim process.
Don’t see your heating unit listed? We service, repair, and install every major brand on the market with guaranteed craftsmanship and upfront diagnostic pricing.
From modern high-efficiency heat pumps to classic cast-iron steam boilers, our licensed technicians carry the diagnostic tools and replacement parts to repair, service, and maintain all major heating makes and models throughout Massachusetts and Southern New Hampshire.
Disclaimer: All brand names, trademarks, and registered logos displayed are the property of their respective owners. Their display does not imply endorsement or direct affiliation unless explicitly stated.
Speak with a licensed Massachusetts & New Hampshire master plumber. We offer immediate emergency response, upfront pricing, and guaranteed solutions for all electric, gas, oil, and tankless units.