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New Era Plumbing & HVAC

ADA Accessibility Statement

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ADA Accessibility Statement for New Era Plumbing & HVAC

This is the ADA Accessibility Statement for New Era Plumbing & HVAC, accessible from https://callnewera.com/

Last Updated: April 1, 2026

Our Commitment to Accessibility

New Era Plumbing & HVAC is deeply committed to ensuring digital accessibility for all visitors, including individuals with disabilities. We are continuously improving the user experience of our website, https://callnewera.com/, and applying the relevant accessibility standards to ensure equal access for everyone.

Conformance Standard

We measure our website’s accessibility against the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines outline how to make web content more accessible for people with sensory, cognitive, and mobility impairments.

Active Measures and Technical Specifications

To maintain a strong accessibility baseline, this website utilizes the following measures:

  • Automated Remediation & Scanning: We employ automated accessibility scanning tools to continuously monitor, identify, and remediate common code-level compliance variances.

  • Ongoing Quality Assurance: Accessibility is an integral part of our digital development and maintenance checklist.

Accessibility Disclaimer & Known Limitations

Despite our best efforts to ensure the accessibility of https://callnewera.com/, some limitations may exist due to the technical constraints of third-party integrations.

  • Third-Party Elements: Our website may utilize third-party plugins, embedded maps, booking platforms, or review widgets to enhance functionality. Because the underlying source code of these external components is maintained entirely by third-party vendors, we cannot guarantee full conformance across these specific elements.

  • Dynamic Content: As content is updated regularly, automated tools may occasionally experience latency in detecting immediate structural shifts. We perform periodic reviews to capture and correct these variances.

Formal Dispute Resolution & "Opportunity to Cure"

If you encounter any accessibility barriers, formatting issues, or assistive technology conflicts while using our website, we want to hear from you immediately to resolve the issue.

We request that you contact us directly using the information below before initiating any formal legal actions, so that we may have the opportunity to implement a swift technical solution. Please provide:

  1. The specific URL/web page where you encountered the issue.

  2. A description of the barrier or difficulty you experienced.

  3. The assistive technology or browser you were utilizing.

Contact Information for Accessibility Support

We pledge to acknowledge all accessibility feedback within two (2) business days and to initiate technical remediation for verified barriers within five (5) business days.