“We are very pleased with the work New Era Plumbing did to get our very old A/C unit up and running today. Charley arrived on time and was incredibly thorough throughout the process. He explained things to me multiple times to make sure I understood the issues, and gave me many options for fixing the problem. We are crossing our fingers that we don’t need heating and cooling again soon, but when we do, we will call them back. Thanks for a great experience!”